FightFrame Privacy Policy

Effective Date: August 3, 2026

This Privacy Policy explains how Immersionland LLC, a Texas limited liability company doing business as FightFrame (“FightFrame,” “we,” “us,” or “our”), collects, uses, discloses, retains, and protects information when you use the FightFrame mobile application and related services collectively, the “Service”).

By accessing or using the Service, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We collect information that you provide directly, information generated through your use of the Service, and limited technical information collected automatically.

A. Account Information

When you create or manage a FightFrame account, we may collect:

• Your name or username;

• Email address;

• Account identifier;

• Login and authentication information;

• Account preferences;

• Communications you send to us; and

• Information associated with account creation, access, and deletion.

Authentication credentials may be processed through Supabase. We do not have access to your password in readable form.

B. Uploaded Boxing Footage

When you use FightFrame’s video-analysis features, you may upload:

• Boxing, sparring, fight, training, or technique videos;

• Images or individual frames contained in or extracted from those videos;

• Audio contained in uploaded videos;

• Information about the movement, technique, or training activity being analyzed; and

• Other people appearing or speaking in the footage, including sparring partners, coaches, spectators, officials, or minors.

FightFrame uses this information to perform the analysis you request and generate feedback, ratings, observations, training plans, and recommendations.

FightFrame does not make uploaded footage publicly available or allow other FightFrame users to view it.

C. Training and Progress Information

We may collect information you enter or generate while using the Service, including:

• Training goals;

• Experience or skill level;

• Completed training modules;

• Drills and exercises performed;

• Personalized training plans;

• AI-generated technique feedback;

• Skill ratings and progress measurements;

• Training history;

• Fight or training schedules;

• App activity and feature usage; and

• Responses or information provided to the FightFrame AI assistant.

D. Subscription and Purchase Information

Subscriptions are purchased and processed through Apple’s App Store.

We may receive limited information from Apple relating to your subscription, such as:

• Subscription plan;

• Subscription status;

• Trial eligibility or status;

• Purchase, renewal, cancellation, and expiration dates;

• Transaction identifiers;

• Product identifiers; and

• Whether a purchase was successfully completed or restored.

We do not receive or store your complete credit card number, Apple Account password, or other payment credentials. Apple processes payment information under its own terms and privacy practices.

E. Device and Technical Information

When you use the Service, we and our infrastructure providers may automatically process limited technical information, including:

• Internet Protocol address;

• Device type;

• Operating system and version;

• App version;

• Language and general regional settings;

• Date and time of access;

• Session and authentication information;

• Network and connection information;

• Error, diagnostic, and security logs;

• Request metadata; and

• Information used to detect fraud, abuse, unauthorized access, or technical failures.

We do not use this information to track you across third-party apps or websites for advertising.

F. Communications and Support

If you contact us, we may collect:

• Your email address;

• The contents of your message;

• Screenshots or files you provide;

• Information about your account or device; and

• Other information necessary to respond to your request.

2. How We Use Information

We use collected information to:

• Create, authenticate, maintain, and secure user accounts;

• Provide FightFrame’s boxing-analysis features;

• Process uploaded footage;

• Generate AI-powered feedback, ratings, observations, and training plans;

• Personalize training modules, drills, exercises, and conditioning activities;

• Save and display your training history and progress;

• Confirm subscription access and restore eligible purchases;

• Respond to support requests;

• Troubleshoot errors and improve reliability;

• Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful conduct;

• Enforce our Terms of Service;

• Comply with legal obligations;

• Establish, exercise, or defend legal claims; and

• Operate, maintain, and improve the Service.

We do not use uploaded footage to identify you through facial recognition, create facial-geometry templates, generate voiceprints, or otherwise authenticate your identity using biometric identifiers.

3. AI Processing and OpenAI

FightFrame uses the OpenAI API to assist with analyzing boxing footage and generating feedback, observations, ratings, recommendations, and training plans.

When you request an AI analysis, FightFrame may transmit information to OpenAI, including:

• Uploaded video footage;

• Frames or images extracted from the footage;

• Audio contained in the footage;

• Prompts and instructions used to request an analysis;

• Context about the movement or technique being analyzed; and

• Other information reasonably necessary to generate the requested result.

Information submitted through the OpenAI API is not used to train OpenAI’s general-purpose models by default unless the applicable API customer affirmatively opts in.

Under OpenAI’s standard API configuration, OpenAI may temporarily retain API inputs, outputs, metadata, and related abuse-monitoring logs for up to 30 days. Information may be retained longer where required by law or reasonably necessary to protect OpenAI’s services or third parties from harm.

Certain OpenAI API features or configurations may have different data-retention behavior. OpenAI processes information under its applicable agreements, data controls, security practices, and legal obligations.

FightFrame does not intend to opt in to allowing uploaded FightFrame footage to be used to train OpenAI’s general-purpose models.

4. Video Processing and Retention

FightFrame does not intentionally retain complete uploaded video files in persistent FightFrame storage after the requested analysis has been completed.

Uploaded footage may be temporarily transmitted, held in memory, cached, divided into frames, or otherwise technically processed for the time necessary to:

• Upload the footage;

• Prepare it for analysis;

• Transmit it to OpenAI;

• Generate the requested result;

• Detect technical or security issues; and

• Return the analysis to you.

Temporary copies, frames, audio, outputs, logs, or related information may be processed by OpenAI or other infrastructure providers according to their standard retention practices.

Although the original video is not intentionally stored after processing, FightFrame may retain:

• The resulting analysis;

• Technique ratings;

• Training-plan recommendations;

• Progress information;

• The name or category of the analyzed technique;

• Processing status;

• Technical metadata; and

• Security or error logs.

This retained information allows FightFrame to display your analysis history, training plan, and progress.

5. Supabase

FightFrame uses Supabase to provide backend infrastructure and may use it for:

• Account registration and authentication;

• User and account identifiers;

• Database hosting;

• Training history;

• AI-generated analysis results;

• Skill ratings and progress information;

• Subscription-access status;

• Account preferences;

• Security and authentication logs; and

• Account and data-deletion operations.

Supabase processes information on our behalf as a service provider. Its processing is subject to its applicable agreements, privacy terms, security measures, and legal obligations.

FightFrame does not intentionally use Supabase to permanently store complete uploaded boxing-video files after analysis.

6. How We Disclose Information

We may disclose information in the following circumstances.

A. Service Providers

We disclose information to companies that process information on our behalf and help us operate the Service.

Our primary service providers currently include:

• OpenAI, for AI-powered video analysis and generated feedback; and

• Supabase, for account authentication, database infrastructure, backend services, and related technical operations.

These providers may access information only as reasonably necessary to provide their services, comply with applicable law, secure their systems, and perform obligations under their agreements with us.

B. Apple

Apple processes subscriptions, payments, renewals, cancellations, free trials, and refunds. We may exchange subscription and transaction information with Apple to confirm access to paid features and restore purchases.

C. Legal and Safety Reasons

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law, regulation, legal process, or governmental request;

• Protect the rights, property, or safety of FightFrame, our users, or others;

• Detect, investigate, or prevent fraud, abuse, security incidents, or unlawful conduct;

• Enforce our agreements;

• Respond to claims involving uploaded content; or

• Establish, exercise, or defend legal rights.

D. Business Transactions

If Immersionland LLC is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, information may be reviewed, transferred, or disclosed as part of that transaction.

Any recipient will be required to handle personal information in accordance with applicable law.

E. With Your Direction or Consent

We may disclose information when you direct us to do so or provide consent.

7. No Sale, Advertising, or Cross-App Tracking

FightFrame does not:

• Sell personal information for money;

• Share personal information for cross-context behavioral advertising;

• Display third-party behavioral advertising;

• Use uploaded footage for advertising;

• Permit other FightFrame users to view uploaded footage; or

• Track users across third-party apps and websites for advertising purposes.

If these practices change, we will update this Privacy Policy and provide any notice or choice required by law.

8. Information About Other People

Uploaded footage may contain information about other people, including their image, voice, actions, clothing, location, or boxing performance.

You are responsible for ensuring that you have the legal right and any required permission to record, upload, and process footage containing other people.

When footage contains a minor, you are responsible for obtaining any permission legally required from the minor’s parent or legal guardian.

A person appearing in uploaded footage may contact us at contact@boxingai.me to raise a privacy concern. We may request information necessary to identify the relevant footage, account, or circumstances and verify the request.

9. Children’s Privacy

FightFrame is not directed to children under 13, and users must be at least 13 years old to create an account or use the Service.

We do not knowingly collect personal information directly from children under 13. If we learn that a child under 13 has created an account or submitted personal information without legally valid parental authorization, we will take reasonable steps to delete the account and associated information.

A parent or legal guardian who believes a child under 13 has provided information to FightFrame may contact us at contact@boxingai.me.

Footage uploaded by an eligible user may contain a child who is not a FightFrame account holder. The uploading user is responsible for having the legal right and any required parental permission to upload and process that footage.

10. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Service, maintaining security, resolving disputes, and complying with legal obligations.

Retention periods generally include:

• Account information: retained while your account remains active and deleted following account deletion, subject to limited exceptions;

• Training history and analysis results: retained while your account remains active so you can access your progress and personalized plan;

• Uploaded video files: not intentionally retained by FightFrame in persistent storage after processing;

• OpenAI API data: may be temporarily retained under OpenAI’s standard API practices, generally for up to 30 days, subject to applicable exceptions and feature-specific retention;

• Subscription and transaction records: retained as reasonably necessary to administer subscriptions, maintain financial records, resolve disputes, and comply with law;

• Support communications: retained as reasonably necessary to respond to the request and maintain relevant records;

• Security and technical logs: retained for a limited period based on operational, fraud-prevention, legal, and security needs; and

• Backups: deleted information may remain in restricted backups for a limited period before being overwritten.

We may retain limited information after account deletion where necessary to comply with law, prevent fraud or abuse, enforce agreements, resolve disputes, or protect legal rights.

11. Account Deletion

You may initiate deletion of your FightFrame account through the in-app account-deletion feature or by emailing contact@boxingai.me.

Deleting your account initiates deletion of information associated with your account, including:

• Account and profile information;

• Training history;

• Saved analysis results;

• Skill ratings;

• Personalized plans;

• Progress information; and

• Other user data maintained in active FightFrame systems.

Deletion may be subject to limited retention for legal, security, fraud-prevention, dispute-resolution, transactional, or backup purposes.

Deleting your FightFrame account does not automatically cancel an Apple App Store subscription. Subscription cancellation is handled separately through your Apple Account.

12. Your Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have the right to:

• Confirm whether we process your personal information;

• Access personal information associated with you;

• Correct inaccurate personal information;

• Request deletion of personal information;

• Obtain a portable copy of certain information;

• Restrict or object to certain processing;

• Withdraw consent where processing is based on consent;

• Opt out of the sale of personal information;

• Opt out of targeted advertising;

• Opt out of certain profiling that produces legal or similarly significant effects; and

• Appeal a decision we make regarding a privacy request.

FightFrame does not currently sell personal information, use it for targeted advertising, or conduct profiling that produces legal or similarly significant effects.

To exercise a privacy right, use the in-app account-deletion controls or email contact@boxingai.me with the subject line “Privacy Request.”

We may need to verify your identity before completing a request. Verification may require confirmation through the email address associated with your account or other information reasonably necessary to prevent unauthorized access or deletion.

You may use an authorized agent where permitted by law. We may require evidence that the agent is authorized to act for you.

We will not discriminate against you for exercising an applicable privacy right.

If we deny a request, you may appeal by emailing contact@boxingai.me with the subject line “Privacy Request Appeal.”

13. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following:

• Contract: processing necessary to provide the Service, maintain your account, perform requested analyses, and administer your subscription;

• Consent: processing performed with your permission, including processing uploaded footage where consent is required;

• Legitimate interests: operating, securing, improving, and supporting the Service, provided those interests are not overridden by your rights;

• Legal obligations: complying with laws, legal processes, and regulatory requirements; and

• Protection of rights and safety: preventing fraud, abuse, security threats, or harm and establishing or defending legal claims.

You may withdraw consent at any time where consent is the applicable legal basis. Withdrawal does not affect processing that occurred before the withdrawal.

14. International Data Transfers

Immersionland LLC is based in the United States. OpenAI, Supabase, Apple, and other infrastructure used to provide the Service may process information in the United States and other countries.

These countries may have privacy laws that differ from those where you live.

Where required, we use appropriate contractual or legal safeguards for international transfers of personal information.

15. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include:

• Encrypted network connections;

• Authentication controls;

• Restricted access;

• Database security controls;

• Service-provider security measures;

• Monitoring for unauthorized activity; and

• Procedures for responding to security incidents.

No electronic transmission, storage system, or security measure is completely secure. We cannot guarantee that information will never be accessed, lost, or disclosed without authorization.

You are responsible for maintaining the confidentiality of your account credentials and promptly notifying us if you suspect unauthorized account access.

16. Automated Analysis

FightFrame uses automated systems to evaluate uploaded footage and produce boxing-related feedback, ratings, observations, and training recommendations.

These systems do not make decisions concerning employment, housing, credit, insurance, education, healthcare eligibility, criminal justice, or other matters that create legal or similarly significant effects.

Automated results may be inaccurate or incomplete. You should independently evaluate them and should not treat them as medical advice or a substitute for an in-person boxing coach or qualified professional.

17. Third-Party Services

The Service may interact with third-party services such as Apple, OpenAI, and Supabase.

This Privacy Policy describes FightFrame’s practices. Third-party services may process information under their own privacy policies, terms, and legal obligations.

We are not responsible for the independent privacy practices of third parties that you access outside the Service.

18. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in the Service, technology, legal requirements, service providers, or our information practices.

When we make changes, we will update the effective date at the top of the policy.

If a change materially affects how personal information is collected, used, or disclosed, we may provide notice through the Service, by email, or through another reasonable method. Where required by law, we will request consent before applying a material change.

19. Contact Us

For privacy questions, requests, or concerns, contact:

Immersionland LLC
Doing business as FightFrame
Texas, United States
Email: contact@boxingai.me